Teleserve Reports can be taken: Monday-Thursday: Over the Phone 8am-8pm. In Person 8am-7pm Friday: Over the Phone 8am-5pm In Person 8am-5pm
Any non-emergency call can always be taken 24 hours a day, 7 days a week at 229-3500.
Individuals have the option to report a crime by using the Burlington Police Department's "teleserve" service. This service is available when no officer is needed at the scene of a crime and there is no specific suspect information available. Reporting by teleserv can expedite the insurance claims process for victims and conserve Police Force resources.
Crimes eligible to be reported through teleserve include:
Gas Drive Offs
Motor Vehicle Thefts
Breaking and Entering other than residence or business
Harassing Phone Calls
Injury to Property
Information only Reports