Report by Phone

Teleserve
Contact: 229-3521

Teleserve Reports can be taken:
Monday-Thursday:  Over the Phone 8am-8pm.
   In Person 8am-7pm
Friday:    Over the Phone 8am-5pm
   In Person 8am-5pm

Any non-emergency call can always be taken 24 hours a day, 7 days a week at 229-3500.

Individuals have the option to report a crime by using the Burlington Police Department's "teleserve" service. This service is available when no officer is needed at the scene of a crime and there is no specific suspect information available. Reporting by teleserv can expedite the insurance claims process for victims and conserve Police Force resources. 

Crimes eligible to be reported through teleserve include:
Most Larcenies 
Gas Drive Offs
Shoplifting
Motor Vehicle Thefts
Forgeries
Breaking and Entering other than residence or business
Bike Larcenies
Harassing Phone Calls
Injury to Property
Identity Thefts
Information only Reports
Supplemental Reports
Found Property