Victim/Witness Assistance

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P: (336) 229-3553 
F: (336) 229-3113
Email: Victim/Witness Assistance

Victims of crime always need the support of their family and friends to help them deal with the trauma of victimization.  Sometimes this support is not enough and additional help or information is needed.  The Victim/Witness Advocate is available to assist victims and witnesses of crime and their families.  Victims and witnesses can request and utilize the services of this program.  Victim/Witness assistance is available to any victim or witness of crime committed within the jurisdiction of the Burlington Police Department.

The Victim/Witness Advocate acts as a liaison between the victim/witness and the Criminal Justice System, which would include law enforcement officers, the District Attorney, the Courts, and the Probation & Parole system. The Victim/Witness Advocate can escort the victim or witness through the court process and provide support.  The Victim/Witness Advocate will assist in keeping the victim/witness informed about each step in the criminal justice process.

Additional services provided include:
  • Emergency transportation.
  • Assistance completing the Victim Impact Statement, a written report intended to inform the Court about the effects the crime had and perhaps continues to have on the victim.
  • Assistance by referring to support agencies according to the needs assessment. 
  • Crime prevention information, including home surveys.
  • Advocacy for the rights of the victim on the local, state, and national levels.
  • Accompanying crime victims and witnesses, when requested, to the Police Department, District Attorney’s Office and Court Proceedings.

The Burlington Police Department is a member of the North Carolina Victim Assistance Network (NCVAN).  NCVAN works on the state level to ensure victim’s rights are established and to enact new laws that protect victims and their rights.  NCAVN assists local agencies when needed.  For additional resources visit

Victims of Crime are entitled to the following basic rights:
  • The right to be informed of and to be present at court proceedings of the accused.
  • The right to be heard at sentencing of the accused in the manner prescribed by law and at other times deemed appropriate by the court.
  • The right to receive restitution.
  • The right to be given information about the crime, how the criminal justice system works, the rights of victims, and the availability of services for victims.
  • The right to receive information about the conviction or final disposition and sentence of the accused.
  • The right to receive notification of escape, release, parole, pardon, reprieve, or commutation of the accused’s sentence.
  • The right to present views and concerns to the Governor or agency considering any action that could result in the release of the accused prior to such action becoming effective.
  • The right to confer with the prosecution.

 Our Current Advocates are: 

    Jackie Sheffield

       Dixie Stafford

The Burlington Police Department is continually looking for volunteers to become Victim/Witness Advocates.  If you would be interested in becoming an Advocate, please contact   Jackie Sheffield at 336-229-3553.

The Victim/Witness Assistance Program works closely with local social service and support agencies.  Referrals are made on the basis of the victim’s specific needs.  Some of those numbers are listed below.

Alamance County Bereaved Parents Group (Christian Counseling Center)
Bereavement Support Group

Alamance County Community Services Agency
Emergency Food and Emergency Assistance Programs
Alamance County Department of Social Services
336-229-2908 – Crisis Line
Alamance Rescue Mission
Emergency home for homeless and needy men seeking to put their lives together, not who simply want one night’s help.
336-229-4096 – Crisis Line
Allied Churches of Alamance County
ACAC provides emergency services in a safe and health environment while moving individuals toward self-sufficiency.  Services include shelter for individuals and families, meals and emergency food, emergency assistance and job and education related services.
206 N. Fisher St.
Burlington, NC 27215
Social Security Administration –  Greensboro Office
6005 Landmark Center Blvd 
Greensboro, NC 27407

 Salvation Army
Emergency Food, Emergency Assistance Programs, Free/Low Cost Fuel
Crossroads (Sexual Assault Services)
Crisis Counseling, 24-Hour Crisis Line, Court Advocacy/Accompaniment, Information, Referral, Community Education, Support Groups.
336-228-0360 – Crisis
Family Abuse Services (Domestic Violence/Child Abuse Services)
24 Hour Crisis Line, Counseling, Court Advocacy/Accompaniment, Information & Referral, Emergency Shelter, Support Groups, Community Educations, Transitional housing for women and children homeless because of domestic violence.
336-226-5985 – Crisis

Family Justice Center
The Family Justice Center recognizes that anyone can be a victim of domestic violence.  They offer services to victims of domestic violence at any age, female or male, who have experienced or have been threatened with, physical, psychological or emotional abuse.
Red Cross
Disaster Relief Services
336-222-3991 – Crisis

United Way
Countywide information and referral service.
NC Division of Community Corrections
Provides information about offenders that are on Adult Probation and Parole.

Women’s Resource Center
Displaced homemaker program and other programs and information.

NC SAVAN is a criminal justice information sharing system that supports automated victim notification.  NC SAVAN operates a 24 hour toll-free offender information and notification service.
877-NC SAVAN, 877-627-2826

The Homeland Security Investigations 

 Additional Phone Number of Interest

Emergency                                                 911
Non-Emergency                                      336-229-3500
Information                                              336-229-3503

Administration                                         336-229-3540
Crime Prevention                                    336-229-5449
Criminal Investigations                            336-229-3530
Community Policing                                 336-229-3550
Property & Identification                           336-229-3524
Crimestoppers                                          336- 229-7100

Records/Reports                                       336-229-3521
Animal Control                                          336-578-1386
Burlington Fire Department Emergency     911

Non-Emergency                                      336-229-3500
NC Highway Patrol                                  336-570-6809
Alamance County Sheriff                        336-570-6300

County Jail                                              336-570-6317
Alamance Regional Medical Center       336-538-7000

Register of Deeds                                   336-570-6565
Dispute Settlement Center                      336-227-9808
Alamance County District Attorney         336-570-5210

DA Victim’s & Witness Assistant             336-570-5210
Alamance County Clerk of Court            336-570-5200
Juvenile Services                                    336-570-6872 
Magistrate           (Burlington)                  336-229-3508
Magistrate             (Graham)                   336-570-5350