Victim/Witness Assistance

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P: (336) 229-3553 
F: (336) 229-3113
Email: Victim/Witness Assistance

Victims of crime always need the support of their family and friends to help them deal with the trauma of victimization.  Sometimes this support is not enough and additional help or information is needed.  The Victim/Witness Advocate is available to assist victims and witnesses of crime and their families.  Victims and witnesses can request and utilize the services of this program.  Victim/Witness assistance is available to any victim or witness of crime committed within the jurisdiction of the Burlington Police Department.

The Victim/Witness Advocate acts as a liaison between the victim/witness and the Criminal Justice System, which would include law enforcement officers, the District Attorney, the Courts, and the Probation & Parole system. The Victim/Witness Advocate can escort the victim or witness through the court process and provide support.  The Victim/Witness Advocate will assist in keeping the victim/witness informed about each step in the criminal justice process.

Additional services provided include:
  • Emergency transportation.
  • Assistance completing the Victim Impact Statement, a written report intended to inform the Court about the effects the crime had and perhaps continues to have on the victim.
  • Assistance by referring to support agencies according to the needs assessment. 
  • Crime prevention information, including home surveys.
  • Advocacy for the rights of the victim on the local, state, and national levels.
  • Accompanying crime victims and witnesses, when requested, to the Police Department, District Attorney’s Office and Court Proceedings.

The Burlington Police Department is a member of the North Carolina Victim Assistance Network (NCVAN).  NCVAN works on the state level to ensure victim’s rights are established and to enact new laws that protect victims and their rights.  NCAVN assists local agencies when needed.  For additional resources visit

Victims of Crime are entitled to the following basic rights:
  • The right to be informed of and to be present at court proceedings of the accused.
  • The right to be heard at sentencing of the accused in the manner prescribed by law and at other times deemed appropriate by the court.
  • The right to receive restitution.
  • The right to be given information about the crime, how the criminal justice system works, the rights of victims, and the availability of services for victims.
  • The right to receive information about the conviction or final disposition and sentence of the accused.
  • The right to receive notification of escape, release, parole, pardon, reprieve, or commutation of the accused’s sentence.
  • The right to present views and concerns to the Governor or agency considering any action that could result in the release of the accused prior to such action becoming effective.
  • The right to confer with the prosecution.

 Our Current Advocates are: 

    Jackie Sheffield

       Dixie Stafford

The Burlington Police Department is continually looking for volunteers to become Victim/Witness Advocates.  If you would be interested in becoming an Advocate, please contact   Jackie Sheffield at 336-229-3553.

The Victim/Witness Assistance Program works closely with local social service and support agencies.  Referrals are made on the basis of the victim’s specific needs.  Some of those numbers are listed below.

Alamance County Bereaved Parents Group (Christian Counseling Center)
Bereavement Support Group

Alamance County Community Services Agency
Emergency Food and Emergency Assistance Programs

Alamance County Department of Social Services
229-2908 – Crisis Line

Alamance Developmental Center
Preventive Services for Children with Developmental Disabilities

Alamance Rescue Mission
Emergency home for homeless and needy men seeking to put their lives together, not who simply want one night’s help.
229-4096 – Crisis Line

Alamance-Caswell Mental Health Center

Social Security Administration – Burlington Office

Salvation Army
Emergency Food, Emergency Assistance Programs, Free/Low Cost Fuel

Crossroads (Sexual Assault Services)
Crisis Counseling, 24-Hour Crisis Line, Court Advocacy/Accompaniment, Information, Referral, Community Education, Support Groups.
228-0360 – Crisis

Family Abuse Services (Domestic Violence/Child Abuse Services)
24 Hour Crisis Line, Counseling, Court Advocacy/Accompaniment, Information & Referral, Emergency Shelter, Support Groups, Community Educations, Transitional housing for women and children homeless because of domestic violence.
226-5985 – Crisis

Family Justice Center
Agency Partners of the Alamance county Family Justice Center are Family Abuse Services, UNC Horizons, Legal Aid of North Carolina, Inc., Burlington Police Department Domestic Violence Unit, Alamance County Sheriff's Office Domestic Violence Unit, DSS Child Protective Services Unit, and District Attorney Available by appointment.

Guardian ad Litem
Advocate appointed by the Court to represent the interest of children who are allegedly being abused or neglected.

NC Division of Vocational Rehabilitation Services
Services provided to persons with physical, mental, or emotional impairments, which result in substantial impediment to employment.

Red Cross
Disaster Relief Services
222-3991 – Crisis

United Way
Countywide information and referral service.

NC Division of Community Corrections
Provides information about offenders that are on Adult Probation and Parole.

Women’s Resource Center
Displaced homemaker program and other programs and information.

The Homeland Security Investigations (HIS) universal resource locator for the HSI Victim Notification Program is located here:

Additional Phone Number of Interest
More Burlington Police Department Numbers

Emergency                                         911
Non-Emergency                                229-3500
Information                                        229-3503

Administration                                   229-3540
Crime Prevention                              229-5449
Criminal Investigations                      229-3530
Community Policing                          229-3550
Property & Identification                      229-3524
Magistrate                                        229-3508

Crimestoppers                                   229-7100

Records/Reports                                229-3521
Animal Control                                   578-1386
Burlington Fire Department Emergency   911

Non-Emergency                                 229-3500
NC Highway Patrol                              570-6809
Alamance County Sheriff                      570-6300
Alamance Regional Medical Center          538-7000

Register of Deeds                                570-6565
Dispute Settlement Center                    227-9808
Alamance County District Attorney         570-5210

DA Victim’s & Witness Assistant             570-5210
Alamance County Clerk of Court             570-5200
Juvenile Services                                 570-6872

Community Services                             570-6836

County Jail                                         570-6317