During the months of January and February, the Burlington Police Department solicited input from Residents through an on-line survey. We wanted to know about how citizens perceive the department. Are we doing a good job or not? Almost 300 citizens took the time to participate and answered seven questions for us. While data shows that we are generally professional and well trusted, we have some room for improvement in being more proactive and making citizens feel safe in their neighborhoods.
If you put the results in the form of school grades, we might have A’s and B’s. Always being the over achiever, I would like my police department to have straight As. So moving forward, you will see a new “on-going survey” through which we will ask our “customers” to give us immediate feedback about our services. All of this information will be used to modify our deployment and patrol techniques, as well as helping us to draft a five year strategic plan for growth.
For those of you who were able to give us feedback in this survey, I thank you!
-Chief J. Jeffrey Smythe
View the survey results here.