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Water Resources
Water Resources Department
P: (336) 222-5133 F: (336) 570-6175


For questions regarding billing and new account information, please contact our customer service office at (336) 222-5100. During nights, holidays, weekends, please notify the Burlington Police Department at (336) 229-3500.


To review The City of Burlington’s annual water system report, please click 2013 Annual Drinking Water Quality Report. To review The City of Burlington’s annual wastewater system report, please click 2013 Wastewater System Report.

More information about the water bill notification you received is available here: Frequently Asked Questions sheet. Call 222-5133 for additional information or to have your specific questions discussed. 


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