Mission Statement:

"The Burlington Police Department is committed to improving the quality of life, in partnership with the community, through fair and professional police services."

Policing with a Purpose:

  • Preserving the sanctity of all life
  • Nurture and protect democracy
  • Ensure procedural justice and fundamental fairness
  • Spirit of service
  • Protect the community from harm
  • Treat all individuals with dignity and respect - the ethical foundation of policing

"Burlington Police Department,

"We are writing to you to express our deepest gratitude for your services at The Village at Brookwood. We appreciate you taking care of us during this COVID-19 crisis. Thank you for all your hard work in Alamance County! We hope that you all stay safe and healthy.

"From your friends at The Village at Brookwood"

I would like to commend one of your officers, Officer Rose, for some kind things he did for our family in the past two days. He was on scene yesterday to discover the body of Mrs. B, sister to Mr. A. Then, in the evening, he telephoned A just to make sure A was doing alright after that sad and upsetting discovery. And again, today, when he brought Mrs. B's keys to us, he asked again how A is coping with the death of his sister, and he told me that if A needs someone to talk with for him to call the police department. 'I have been impressed with the good things the Burlington Police have been doing in our community, to make it a safer, kinder place for all people, Officer Rose, in my opinion, went above and beyond the call of duty in helping our family during this difficult time.'"

"My family would like to thank your department, and especially the officer, who provided the police escort on Tuesday, December 31, 2019, from the Twin Lakes Community to the Graham city limits on Highway 54 where we proceeded to Hawfield's Cemetery for my mother's final resting place. "I understand from the funeral director that surrounding counties no longer provide the police escort, but I do appreciate that the City of Burlington still offers this. I was amazed at the number of cars that stopped while we passed in the funeral procession, as a grieving daughter, their act of kindness really touched me." Again, we would like to thank the City of Burlington Police Department." - The I Family

"Thank you for your protection, sacrifice, and service to the community.


"On behalf of the residents at Twin Lakes Memory Care, we thank you!! We are so grateful for your dedication, courage, unwavering commitment, especially during these trying times."

"My wife Mrs. Ward had the misfortune of being involved in a motor vehicle accident on Shirley Dr. at Engleman Ave. She was injured and both vehicles were heavily damaged. To add to her misfortune, she was clearly at fault. The good fortune is that Officer Boggs was assigned to investigate the accident. She was very personable and helped my wife through this uncomfortable situation/ She managed the accident scene and the needs of the victims very professionally. Another positive issue is that everyone involved were reasonable and respectful. Officer Boggs explained to everyone what they needed to do about any follow-up needed. The owner of the other car called and asked how my wife was doing last night. Things flow so much better when everyone is respectful of others. I was a member of the Burlington Police Department 1968/70 and retired from the Greensboro Police Department in 1997. I have seen a lot of cops and was impressed with Officer Boggs."

Sincerely, B. Ward.

"We at Walter Williams High School wanted to extend a sincere thank you to you for your patient, caring effort during the vent at our school on November 21, 2019. Your support has been greatly appreciated by our students, staff and parents.

"Sincerely, Walter Williams High School"

"Dear officers,

"Thank you each one for your quick response on Thursday 11/7/2019. Thank you for the CPR device used to try and revive our mom. Thank you for your words of kindness and care expressed as well. The Bible tells us that 'our lives are but a vapor only seen but briefly'. We know that each of mom's children that are still living will see Mrs. S again. We would count [it] a real privilege to introduce each of you a coming day in Heaven. Jesus says, 'Ye must be born again' John 3:7, also verses 3-5. Our prayer is that eMs. N called in to thank Ofc. Poudrier for his help with an intoxicated subject. She let him know she appreciated the compassion and professionalism he showed while on this call.
ach one we have met would want the new birth - born from above. There will be some who won't choose to be born again. Choose now while you still can! Rom. 10:9"

On behalf of the S- family, M."

Ms. N called in to thank Ofc. Poudrier for his help with an intoxicated subject. She let him know she appreciated the compassion and professionalism he showed while on this call.

Ms. R came to the police department to lift up the department and the officer that assisted her with her lost purse. Ms. R said she panicked when she could not find her purse after going to pay some bills and called the PD. Ms. R said the officer who responded went beyond what was required of them, searching her vehicle, the house, and even contacting the credit card company for her. Ms. R wanted everyone to know what a good job Officer Arcos did.

Dr. M wished to pass along his thanks to officers that created an environment that allowed him to save a life. He stated if it had not been for the actions of the officers, the patient would have likely not survived. Officers Gardner and Phillips responded to the original for service. Gardner assisted in EMS transport and rode to the hospital with the patient. Upon arrival at the hospital, Officers Phillips and Darden worked together to create a safe working environment that allowed for the patient to live to see another day.